Job in Kolkata as a Field Service Engineer
Join a team recognized for leadership, innovation, and diversity
Experience required: 3+ years in field service engineering
The incumbent will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning, and execution, all while ensuring Right and Fast Delivery.
Key Responsibilities include
Periodic communication with customers regarding technical and administrative issues
Provide customer support on Honeywell Control Systems and serve as customer contact for service-related issues/inquiries
Configure, maintain, and solve Honeywell hardware and software issues including Experion PKS, other DCS hardware/software.
Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
Experience with DCS, PLC, Networking, Third-party communication, Modbus, Serial interface, etc.
Knowledge in process automation, experience in processes like petrochemical, Oil, and Gas is preferable.
Experience with Experion PKS Hardware & Software, TDC, & TPS system experience including LCN, UCN, along with PC/Networking experience is preferable.
Experience in projects and services for the industrial automation sector is a must.
Bachelor's degree in a technical/engineering field
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